Help Centre

Short, step-by-step guides for setting up and running DenAdvisor.

Getting started

Getting started: account, free trial, first business and Google review linkCreate your account, start the 14-day free trial without a card, add your first business and connect your Google review link.

Find and connect your Google review linkCopy the review link from your Google Business Profile and add it to DenAdvisor, so happy customers can open your Google page in one tap.
Print your QR kitDownload your QR code as a PNG or as a print-ready A4 flyer, 4×6″ desk card or tri-fold, for each business or branch.

Set up a loyalty punch cardCreate a digital punch card, choose the punches required, reward, icon, color and cooldown, and send cards to customers.
Create your thank-you reward and its till codeThank customers for their feedback with a coupon for their next visit. Set it up once with a till code; every customer gets their own single-use code.
Create review rewards, coupons and dealsSet up a thank-you coupon for feedback with smart value and segment targeting, or a public deal for the DenAdvisor app.

Send an email campaign to a customer segmentEmail a coupon to New, Regular, Loyal or At-risk customers using an occasion template such as Win-Back, VIP, Birthday or Seasonal.

Use staff mode to punch cards and redeem couponsUse the Counter in the DenAdvisor app (or Counter tools on the web) to add loyalty punches and check and redeem coupons.
Add staff and use the counter toolsInvite your staff, then use the counter tools on a phone or computer to add punches and check coupons.

Team roles and permissionsWhat Owners, Admins, Managers and Staff can do, and how to invite, scope and remove team members.
Billing and plans: trial, upgrades, cancelling and invoicesSubscribe after your trial, upgrade or downgrade (effective immediately, prorated), switch billing interval, update your card, download invoices and cancel.